FAQ

General Pest Control Questions

Do you offer same day service?
We have same day service available. When you call, you can schedule an appointment for the same day in most cases. The appointment will include an inspection and a written estimate for the service. You can also schedule service in advance.
What types of services do you offer?
We offer both conventional and organic treatment options for most of our pest control services. One of our professional technicians can discuss the best treatment options for your situation. Both the conventional and organic treatment options are safe and effective at eliminating insects.
Are my pets safe when you apply a treatment?
We ask that pets be removed from the home during the treatment. Pets are naturally attracted to the wet pesticide. It will be safe for your pets to return home four hours after the treatment is completed. This precaution will keep your pets safe.
Can my children be home during the treatment?
Yes. It is completely safe for your pets to be home during the treatment. We use the safest products on the market and our technicians are trained to properly apply the treatments to keep your family safe during and after the treatments.
Do I need to be a home for a treatment?
You can make arrangements to allow our technicians to complete the treatments while you are gone. When you schedule the appointment, request that the service is done without you there. A technician will leave a note stating the time and date of service as well as what treatments were completed.
What are your maintenance plans?
We offer three plans that will work to keep your home free from pests. Our basic plans include conventional treatment. We also offer a green treatment plan, and a plan that includes termite coverage and treatment. Each of the plans includes quarterly inspections and free resprays.
How long will each appointment take?
On average, each appointment will take about twenty minutes. If your home is large, it may take longer. You can get a time estimate based on the square footage of your home when you call to schedule your appointment. Some treatments, like bed bug treatments, may take longer to complete.
What happens at an appointment?
At your first appointment, the technician will perform a free inspection and give you a written estimate for the treatment. He can complete the treatment that day if you choose to have it done. The initial inspection and treatment usually takes about thirty minutes.

Ant Control

How do I prevent fire ants?
There is not a lot that you can do to prevent fire ants. They are an invasive species that is rapidly spreading throughout the south. If you find that you have fire ants, you will need to treat for them right away. They can be difficult to eliminate because of the extensive tunneling system that they have.
Do carpenter ants look different from other ants?
Carpenter ants are larger than normal household ants. They can be between a quarter to a half inch in length. They are all black, whereas the fire ants that are larger will be a reddish color. Some carpenter ants may have wings when they move to a new colony.
Do fire ant colonies/mounds look different from other ants?
Fire ant mounds do not have a hole on the top of the mound. They enter through tunnels on the size. They can also grow quite large, and the size is relative to the size of the colony. They may have several mounds that are connected by tunnels.
How can I avoid getting ants?
Ants come into your home looking for a source of food and water. Cleaning up after each meal and sweeping up any crumbs that may fall will help. It is also important to fix any leaking pipes right away since this will eliminate an easy source of water.
I’ve tried treating for ants on my own—they always come back. What should I do?
Ants are difficult to eliminate because you need to kill the queen in order to eliminate the entire colony. At EcoTek, we know which baits and sprays to use to completely eliminate ant colonies and stop the ants from coming back.
Where are carpenter ants likely to set up a nest?
Carpenter ants set up their colonies in old wood. They will set up in wood that has already been damaged by termites or they will chew through the wood themselves. They tend to start around door and window frames. You may see small piles of wood shavings near the entrance to their nest.
What are signs of an ant colony?
If you see a steady stream of ants into your home, this is a sure sign of a colony. You may also see earth that is disturbed and looks like sand that is the mound for an ant colony. Depending on the type of ant and the size of the colony the mounds can become quite large.

Termite Control

How fast can termites do significant damage to a house?
Termites are voracious eaters. One termite colony can eat through a pound of wood a day. Many people will find that they have more than one termite colony in their home at a time. The damage can be quite extensive in just a few weeks or months.
Are your monitoring stations effective at detecting termites?
The monitoring stations contain materials that naturally attract termites. The wood core makes it easy for our technicians to detect termite activity on your property. Our technicians will check the stations quarterly and then apply treatment if necessary.
How long will a termite inspection take?
The time for a termite inspection to be completed depends on the size of your home. Most inspections will take between thirty to sixty minutes. If termites are found, the report will also list any damage that has been done as well as written estimate for treatment and another estimate for the cost of repairs.
Will I be able to sell my home after I have termites?
You should be able to sell your home after termites, as long as you have treated for them and repaired any damage that they may have caused. Once you have repaired the damage your home’s value should go back up. You will need to keep a copy of the inspection and completed treatments to show prospective buyers.
How much wood do termites eat?
Termites can cause a significant amount of damage in a short period of time. One colony will eat through a pound of wood in twenty-four hours. If you have more than one colony in your home, the damage can happen very quickly.
What are signs of a termite colony?
There are several signs that you can look for to identify that you may have termites. Look for mud tubes on the outside of your foundation. These narrow tubes will be about the size of a pencil, and if you break it, termites will be inside of it. If you see piles of discarded wings, this is another side. Squeaky floorboards, hollow sounding wood or visual damage are other signs that there may be an issue.
What type of termites do I need to worry about?
There are several different types of termites, but in this area the subterranean termites are the most common. These termites live in the ground and travel in and out of your home in search of food. Dampwood termites build their colonies in the wood as they eat it, as do drywood termites.

Bed Bug Control

I thought bed bugs were eliminated in the United States. How did they come back?
Bed bugs were nearly eliminated in the United States from the 1960s to the 1990s. They have made a comeback and they are more difficult to treat because they have become resistant to many different treatments. They can also be difficult to find because of their small size.
What are signs of bed bugs?
The most common signs of bed bugs are the bites in a row and blood stains on your sheets. You may also notice feces and shed skin in your bedding or along the headboard. Bed bugs like to hide in small cracks and can be difficult to spot during the day.
How can I avoid bringing them home?
Most people get bed bugs by bringing them home from a hotel stay. You can avoid this by following a few simple rules. First inspect your room for signs of bed bugs. Keep your suitcase off the floor and bed. You can do this by using the luggage rack in your room. You can also check your suitcase before you come home to make sure you do not have any in it.
Are bed bugs resistant to chemical treatments?
They are resistant to some chemical treatments. At EcoTek, we have effective bed bug treatments that eliminate bed bugs. The treatment needs to be applied in all the places that bed bugs hide and our technicians are trained to spot any cracks where they may be hiding.
Do bed bugs spread disease?
Bed bugs can catch diseases from people they bite, however, they have never been known to transmit the diseases to other people. Some people do have severe allergic reactions to a bed bug bite. If you have difficulty breathing, you should seek medical help immediately.
Can bed bugs fly?
Bed bugs cannot fly. They move by crawling, and can move from three to four feet in a minute, which is quite fast considering their small size. Bed bugs like to hide close to their victims, which is why they may hide in your box springs, along your headboard or in nearby baseboards.
Do bed bugs come out during the day?
Bed bugs are nocturnal. They are more active in the hour just before dawn. However, they are opportunistic feeders and may feed during the day if given the opportunity. Since they are primarily nocturnal, it can be difficult to spot them.

Cockroach Control

What cockroach control do you offer for apartments or townhomes?
We offer pest control services to businesses and homeowner’s associations. Often this begins with exterior pest control to keep roaches out of the building. There is also the option to treat individual units if needed. Call to learn more about how we can help you.
What can I do to prevent American cockroaches from getting in my home?
American cockroaches are the large roaches that are also called water bugs or Palmetto bugs. These often come in through the vents on your roof. Trimming back any trees that hang over your roof can reduce the number that come in. Make sure your doors and windows shut tightly can also help.
How do cockroaches get in?
Cockroaches can come in your home in a number of different ways. They may crawl in through cracks around your doors or windows. They can come in through vents on your roof or in your attic. You may also bring them in when you bring in boxes or packages.
Do cockroaches spread diseases?
Cockroaches spread a variety of diseases. They carry bacteria on them and it can contaminate our food and dishes when they crawl around on it. Cockroaches can spread salmonellosis, cholera and gastroenteritis. They can also aggravate people who have allergies or asthma.
How do I find a cockroach nest?
Cockroaches like to make their nests in small, dark spaces. They may be behind the cupboards or in them. A favorite spot is in or behind the refrigerator. The roaches tend to make nests in places that have easy access to water and food, so they may be in your kitchen, laundry room and bathroom.
What are signs of cockroaches?
One of the most obvious signs is seeing the cockroaches. Other signs may include droppings that you find. These tend to look like pepper flakes. If the roach is larger, they will be cylindrical in shape. You may also see egg casings, which are rectangular in shape and the color of the roaches.
How can I prevent cockroaches?
The best way to prevent cockroaches is to eliminate food and water sources. Repair any leaking pipes and work to keep your home clean of old food and crumbs. Check to make sure there are no cracks around your doors or foundation. Once you have a cockroach infestation, it’s best to contact the experts at EcoTek to eliminate the cockroaches in your home or business.

Flea and Tick Control

What steps do I need to take before a flea treatment?
There are series of things you will need to do to prepare your home for a flea treatment. These steps involve things like vacuuming your floors and upholstery and washing your linens and your pet’s bedding. You will receive a complete list when you make an appointment.
Are fleas dangerous to humans?
Fleas generally just cause people to be itchy. Fleas can carry diseases that affect people. They can carry typhus and the plague. Complications from a flea bite can even lead to amputation. If you feel like you are sick after dealing with fleas, you should seek medical attention.
What diseases do fleas spread to my pets?
Fleas can spread a number of diseases to your pets. They can spread tapeworms, and cat-scratch fever in both cats and dogs. Another complication is that sores can develop in areas where your pet scratches too much. These can become infected. If your pet develops the sores you should take it to the vet.
What can I do to prevent my pets getting fleas?
The best way to prevent your pet from getting fleas is to use a flea control prevention option. There are three basic options: a flea collar, oral medication and drops that you put on the back of your pet each month. Talk to your vet to learn about the best option for your pet. You can also spray the yard to keep fleas out which reduces the chances of your pet getting fleas.
What can I do to prevent tick bites?
The best way to prevent tick bites is to wear a buy spray with DEET in it. When you are spending time outside in a tick prone area, be sure to wear long pants and long sleeves. Tucking your pants into your socks, and your shirt into your pants will make it more difficult for a tick to attach to you.
Are there treatments to keep ticks out of my yard?
There are barrier sprays that are effective at removing ticks from your yard. The spray will eliminate any ticks in your yard and set up a barrier to stop new ones from entering. This can reduce the chance of you or your pets getting ticks in your yard.
What type of diseases can you catch from a tick?
Ticks spread a number of serious diseases. The most well-known is Lyme disease which can be diagnosed with the bull’s-eye rash. It can cause a fever and aches and pains. It needs to be treated with antibiotics. Rocky Mountain spotted fever is another serious illness that needs to be treated by doctor too.

Rodent Control

How do mice and rats get in?
Rats and mice can get into your home through small cracks in your foundation or by chewing through areas that may be damaged. They can also get into your attic through the vents or if there are holes in the eaves. Checking for holes and repairing your home can help prevent them from getting in.
What kind of damage can rats and mice do?
Rodents can cause damage to your home and create a danger for your family. They will chew through walls and chew up the insulation in your home. They may also chew through electrical wires which can create a fire hazard. They also ruin your food and other items in your home.
Where are they likely to create a nest?
Rodents will create a nest in a warm space that is near food. They may make a nest in the walls of your home or in your attic. They may also make one somewhere in your kitchen. They may make a nest in your garage or in a corner of your basement.
What steps can I take to prevent a rodent infestation?
The best way to stop a rodent infestation is to stop them from getting in. Each year examine your foundation and the eaves around your home to make sure there are no holes or rotten areas that will make it easier for a rodent to get in. If you apply exclusion barriers to your vents, this should help prevent them from getting in your home too.
What is the rodent decontamination process?
At EcoTek, we can help with the decontamination process to help you deal with the aftermath of a rodent infestation. We apply a chemical to your crawl space or attic that will effectively block any orders and begin the decontamination process for your home.
What are signs of a rodent infestation?
One of the most common signs is a trail of droppings along your floor, on your counter or in your pantry. You may also hear the rodents inside your walls, especially at night. You may also see the rodents, which is a sure sign that you have them.
How can I tell if I have a mouse or a rat?
Mice are smaller and they have hair on their tails, whiles rats are larger and have no hair on their tails. If you do not see them, you can still tell the difference through the feces they leave behind. Mouse droppings are smaller and about the size of a grain of rice, while rat droppings are larger and more closely resemble a raisin. If you’re not sure whether or not you might have a rodent infestation, call EcoTek for a rodent inspection to determine if they’ve made your home or company their domain.